Affinity incident

Affinity anaytics shows no data on dashboards

Major Resolved View vendor source →

Affinity experienced a major incident on June 12, 2025 affecting Analytics, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 03:06 PM UTC
Resolved
Jun 12, 2025, 08:29 PM UTC
Duration
5h 23m
Detected by Pingoru
Jun 12, 2025, 03:06 PM UTC

Affected components

Analytics

Update timeline

  1. identified Jun 12, 2025, 03:06 PM UTC

    Some dashboards in affinity analytics are showing no data. We expect looker dashboards to be back in service within 40 minutes

  2. monitoring Jun 12, 2025, 03:59 PM UTC

    A fix has been implemented, expected data should now be available on the dashboards. We will continue to monitor the results.

  3. resolved Jun 12, 2025, 08:29 PM UTC

    This incident has been resolved.