Affinity incident

Intermittent Issue Saving New Notes

Minor Resolved View vendor source →

Affinity experienced a minor incident on July 30, 2025 affecting CRM, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 04:24 PM UTC
Resolved
Jul 30, 2025, 07:43 PM UTC
Duration
3h 18m
Detected by Pingoru
Jul 30, 2025, 04:24 PM UTC

Affected components

CRM

Update timeline

  1. investigating Jul 30, 2025, 04:24 PM UTC

    We are investigating an intermittent issue with notes where newly created notes are not saving. Our team is actively working to resolve this issue and updates to follow as soon as more information is available.

  2. identified Jul 30, 2025, 06:27 PM UTC

    We’ve identified an issue where some users may see their notes or interactions remain in the drafts section after publishing. The published notes were already saved, it showing up as a draft is a user interface bug. Our team is actively working on a resolution.

  3. resolved Jul 30, 2025, 07:43 PM UTC

    This incident has been resolved.