Affinity incident

Login service disruption for Microsoft users

Minor Resolved View vendor source →

Affinity experienced a minor incident on October 29, 2025 affecting CRM, lasting 21h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:43 PM UTC
Resolved
Oct 30, 2025, 01:59 PM UTC
Duration
21h 15m
Detected by Pingoru
Oct 29, 2025, 04:43 PM UTC

Affected components

CRM

Update timeline

  1. identified Oct 29, 2025, 04:43 PM UTC

    We’re currently experiencing login issues for Microsoft/Azure users. Microsoft has identified an issue on their end that is affecting authentication. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

  2. monitoring Oct 29, 2025, 08:11 PM UTC

    We are seeing signs of recovery as Microsoft has identified the root cause and continues working on mitigation. They anticipate full mitigation within the next four hours (https://status.cloud.microsoft/). Our team is continuing to monitor the situation closely and will provide updates as Microsoft progresses with the recovery.

  3. resolved Oct 30, 2025, 01:59 PM UTC

    This incident has been resolved. All systems are fully operational.