Affinity experienced a minor incident on October 30, 2025 affecting Emails Processing, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 30, 2025, 01:33 PM UTC
We are currently experiencing email syncing delay. Affected users may experience delays of up to 24 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.
- identified Oct 31, 2025, 02:00 PM UTC
We are continuing to process the backlog. Affected users may still experience delays of 6 hours.
- identified Oct 31, 2025, 03:32 PM UTC
We are actively processing the existing backlog and implementing additional mitigations to expedite resolution
- identified Oct 31, 2025, 11:44 PM UTC
We have seen significant improvements in processing the backlog and stabilizing the system. We are continuing to process the remaining backlog and are implementing additional mitigations to expedite complete resolution and return to a healthy state. Some users may still experience delays of up to 2 hours as we work through the remaining queue.
- resolved Nov 01, 2025, 12:40 PM UTC
This incident has been resolved.