Affinity incident

Affinity Analytics dashboards showing no data for some customers

Minor Resolved View vendor source →

Affinity experienced a minor incident on November 6, 2025 affecting Analytics, lasting 14h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 01:49 PM UTC
Resolved
Nov 07, 2025, 04:35 AM UTC
Duration
14h 45m
Detected by Pingoru
Nov 06, 2025, 01:49 PM UTC

Affected components

Analytics

Update timeline

  1. identified Nov 06, 2025, 01:49 PM UTC

    We've identified an issue where global (blue) organization fields are not refreshing on schedule in Analytics. A subset of customers wont see data involving global (blue) organization fields until the refresh completes. List-scoped fields are not affected. We are actively working on a resolution. We will provide updates as more information becomes available.

  2. resolved Nov 07, 2025, 04:35 AM UTC

    This incident has been resolved.