Affinity incident

Disruption with All Services

Critical Resolved View vendor source →

Affinity experienced a critical incident on November 8, 2025 affecting CRM and External API v1 and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2025, 11:57 PM UTC
Resolved
Nov 09, 2025, 12:13 AM UTC
Duration
16m
Detected by Pingoru
Nov 08, 2025, 11:57 PM UTC

Affected components

CRMExternal API v1Emails ProcessingiOSCalendars ProcessingExternal API v2AndroidChrome ExtensionData EnrichmentAPI Documentation

Update timeline

  1. identified Nov 08, 2025, 11:57 PM UTC

    We have identified the root cause of the issue impacting all services. Our team is now working on a fix.

  2. monitoring Nov 09, 2025, 12:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 09, 2025, 12:13 AM UTC

    This incident has been resolved.