Affinity incident

Email sync delays - Google

Minor Resolved View vendor source →

Affinity experienced a minor incident on November 14, 2025 affecting Emails Processing, lasting 22h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 06:22 PM UTC
Resolved
Nov 15, 2025, 04:57 PM UTC
Duration
22h 34m
Detected by Pingoru
Nov 14, 2025, 06:22 PM UTC

Affected components

Emails Processing

Update timeline

  1. identified Nov 14, 2025, 06:22 PM UTC

    We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

  2. monitoring Nov 14, 2025, 07:44 PM UTC

    fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

  3. resolved Nov 15, 2025, 04:57 PM UTC

    This incident has been resolved.