Affinity incident

Affinity Analytics Dashboards are showing No Data

Major Resolved View vendor source →

Affinity experienced a major incident on November 17, 2025 affecting Analytics, lasting 22h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 11:52 PM UTC
Resolved
Nov 18, 2025, 09:56 PM UTC
Duration
22h 3m
Detected by Pingoru
Nov 17, 2025, 11:52 PM UTC

Affected components

Analytics

Update timeline

  1. identified Nov 17, 2025, 11:52 PM UTC

    We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

  2. identified Nov 18, 2025, 09:33 AM UTC

    All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

  3. identified Nov 18, 2025, 01:56 PM UTC

    We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

  4. identified Nov 18, 2025, 08:35 PM UTC

    We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

  5. resolved Nov 18, 2025, 09:56 PM UTC

    This incident has been resolved.