Affinity incident

Email and Calendar Processing Delays

Major Resolved View vendor source →

Affinity experienced a major incident on December 17, 2025 affecting Emails Processing and Calendars Processing, lasting 19h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 11:32 PM UTC
Resolved
Dec 18, 2025, 07:04 PM UTC
Duration
19h 32m
Detected by Pingoru
Dec 17, 2025, 11:32 PM UTC

Affected components

Emails ProcessingCalendars Processing

Update timeline

  1. investigating Dec 17, 2025, 11:32 PM UTC

    We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

  2. monitoring Dec 18, 2025, 10:19 AM UTC

    A fix has been implemented and we are monitoring progress of processing the backlog.

  3. resolved Dec 18, 2025, 07:04 PM UTC

    This incident has been resolved.