Affinity incident

Disruption with [Service/All Services]

Critical Resolved View vendor source →

Affinity experienced a critical incident on January 15, 2026 affecting CRM and External API v1 and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 04:02 PM UTC
Resolved
Jan 15, 2026, 04:24 PM UTC
Duration
22m
Detected by Pingoru
Jan 15, 2026, 04:02 PM UTC

Affected components

CRMExternal API v1Emails ProcessingiOSCalendars ProcessingExternal API v2AndroidChrome ExtensionData EnrichmentAPI Documentation

Update timeline

  1. identified Jan 15, 2026, 04:02 PM UTC

    We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

  2. resolved Jan 15, 2026, 04:24 PM UTC

    This incident has been resolved.