Affinity experienced a minor incident on October 3, 2024 affecting Integrations, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 03, 2024, 07:57 PM UTC
Our Mailchimp integration for pulling Campaign Activities into Affinity is experiencing processing delays.
- investigating Oct 03, 2024, 10:19 PM UTC
We are continuing to investigate processing delays with our MailChimp integrations.
- identified Oct 04, 2024, 01:28 PM UTC
We have identified the issue to be with one of our service providers. We are actively working with them to resolve the issue.
- identified Oct 04, 2024, 09:09 PM UTC
We continue to work with our service provider to fully resolve the issue. Partial service has been restored with the syncing of Affinity to Mailchimp audience lists now functioning as expected, but we are still experiencing processing delays with syncing Mailchimp campaign activity data back to Affinity
- monitoring Oct 05, 2024, 01:27 AM UTC
As we continue to work with our service provider to verify the resolution of the issue and ensure continuous stability, at this point we believe that all functionality is restored. We will continue to monitor the systems for stability and functionality over the next few days. Thank you for your patience.
- resolved Oct 07, 2024, 04:33 PM UTC
This incident has been resolved.