Affinity incident

Affinity Analytics data refresh delays

Major Resolved View vendor source →

Affinity experienced a major incident on October 28, 2024 affecting Analytics, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 01:49 PM UTC
Resolved
Oct 28, 2024, 04:53 PM UTC
Duration
3h 3m
Detected by Pingoru
Oct 28, 2024, 01:49 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Oct 28, 2024, 01:49 PM UTC

    We are currently experiencing data delays of over 20 hours, affecting Team Activity reports in Affinity Analytics. Our team is actively working to identify and resolve the issue

  2. monitoring Oct 28, 2024, 03:38 PM UTC

    We have identified the issue and implemented a fix. The backlog has now been processed, and we are continuing to closely monitor the situation

  3. resolved Oct 28, 2024, 04:53 PM UTC

    This incident has been resolved.