Affinity incident

Microsoft 365 processing delays

Minor Resolved View vendor source →

Affinity experienced a minor incident on November 26, 2024 affecting Emails Processing and Calendars Processing, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2024, 02:27 PM UTC
Resolved
Nov 28, 2024, 02:56 PM UTC
Duration
2d
Detected by Pingoru
Nov 26, 2024, 02:27 PM UTC

Affected components

Emails ProcessingCalendars Processing

Update timeline

  1. monitoring Nov 26, 2024, 02:27 PM UTC

    Affinity customers who use Microsoft Office 365 may experience delays in syncing email and calendar activity into Affinity as a result of an ongoing service disruption with Microsoft's Exchange Online services. Microsoft customers can find more information about the disruption within their Microsoft admin center.

  2. monitoring Nov 27, 2024, 03:19 PM UTC

    Microsoft's Exchange Online services have been restored. We are now addressing the backlog, which we estimate will take a few hours to process. Our engineering team is closely monitoring the progress. Thank you for your patience and understanding. We will share another update either when the issue is fully resolved or within the next 12 hours.

  3. resolved Nov 28, 2024, 02:56 PM UTC

    This incident has been resolved.