Affinity experienced a minor incident on April 25, 2025 affecting Analytics, lasting 11h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- monitoring Apr 25, 2025, 12:47 PM UTC
We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented. We are actively processing the backlog and expect full data availability to be restored within the next 10 hours. Impacted customers may begin to see data updates sooner as processing progresses.
- resolved Apr 25, 2025, 11:55 PM UTC
The backlog has been fully processed at this time.