Investigating – Hardware Issue on Shared Hosting Server (Dubai81)
Timeline · 3 updates
- investigating Jul 02, 2026, 07:09 AM UTC
We are aware of an ongoing hardware-related issue affecting node Dubai81. Our engineering team is actively investigating the root cause and working to restore normal service as quickly as possible. We understand the impact this may have and appreciate your patience while we work to resolve the issue. We will provide further updates as more information becomes available.
- identified Jul 02, 2026, 07:14 AM UTC
The data center engineers identified an issue with one of the server's physical components that will require a replacement. We are working on a solution and implementing it as soon as possible.
- resolved Jul 02, 2026, 10:11 AM UTC
Our engineering team has successfully replaced the faulty hardware component on node Dubai81. All services have been restored and are confirmed to be operating within normal parameters. We are continuing to monitor the node closely to ensure ongoing stability. We sincerely apologize for the disruption this caused and thank you for your patience while we addressed this hardware failure.