Aeries Software Outage History

Aeries Software is up right now

Pingoru has recorded 51 incidents for Aeries Software: 34 in the last 12 months and 13 in the last 90 days.

Source: aeriessoftware.statuspage.io

51incidents recorded
34last 12 months
13last 90 days
16 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Aeries Software in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202628 of 720 (1%)
May 2026982 of 744 (11%)
June 202600 of 720 (0%)
July 2026116 of 744 (2%)
August 2026928 of 744 (4%)
September 20262133 of 720 (19%)
October 202620 of 528 (0%)

Incidents, newest first

Minor September 11, 2025 503 Error - The Service is Unavailable 1h 50m AWS CA

Started Sep 11, 2025, 02:23 PM UTC· resolved Sep 11, 2025, 04:14 PM UTC

  1. investigating Sep 11, 2025, 02:23 PM UTC

    We are actively investigating this issue.

  2. identified Sep 11, 2025, 03:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 11, 2025, 04:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 13, 2025 Texas Aeries Reporting servers were upscaled to a larger size. 1h 48m

Started Jul 13, 2025, 06:41 PM UTC· resolved Jul 13, 2025, 08:30 PM UTC

  1. resolved Jul 13, 2025, 06:41 PM UTC

    Texas Aeries Reporting servers were upscaled to a larger size. During this change, jobs may have been interrupted needing to be rerun. This occurred between 13:15 and 13:35 Central Time

Read the full incident report →

Notice July 10, 2025 Certain API activity now blocked had been slowing the performance of one of our Web Server groups –

Started Jul 10, 2025, 07:30 PM UTC· resolved Jul 10, 2025, 07:30 PM UTC

  1. resolved Jul 10, 2025, 08:04 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor May 27, 2025 Degraded Performance 22h 2m AWS CA

Started May 27, 2025, 04:45 PM UTC· resolved May 28, 2025, 02:48 PM UTC

  1. investigating May 27, 2025, 04:45 PM UTC

    We are currently experiencing degraded performance. Our engineers are currently investigating.

  2. identified May 27, 2025, 05:35 PM UTC

    The issue has been identified and will be addressed during a maintenance window tonight. Performance has improved and is expected to remain operational for the rest of the business day.

  3. identified May 27, 2025, 07:51 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 28, 2025, 02:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2025 Scheduled Processes are delayed 2h 26m AWS CA

Started Feb 24, 2025, 11:11 PM UTC· resolved Feb 25, 2025, 01:38 AM UTC

  1. identified Feb 24, 2025, 11:11 PM UTC

    We are currently having infrastructure issues that may impact the timing of scheduled processes including attendance notifications.

  2. monitoring Feb 24, 2025, 11:21 PM UTC

    The infrastructure issue was fixed. The pending scheduled tasks are currently being processed as quickly as possible.

  3. resolved Feb 25, 2025, 01:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2025 Brief Service disruption for some CA customers 2h 24m AWS CA

Started Feb 03, 2025, 06:43 PM UTC· resolved Feb 03, 2025, 09:07 PM UTC

  1. monitoring Feb 03, 2025, 06:43 PM UTC

    There was a brief service disruption detected for a small number of our California customers at around 10:15 AM PST.

  2. resolved Feb 03, 2025, 09:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 10, 2024 Some users are reporting slowness on page load times. 1h AWS CA

Started Dec 10, 2024, 05:21 PM UTC· resolved Dec 10, 2024, 06:21 PM UTC

  1. investigating Dec 10, 2024, 05:21 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 10, 2024, 05:52 PM UTC

    We have received some reports of system slowness from customers. Our initial checks show no obvious system pressure. We are currently investigating further to identify and resolve the issue.

  3. investigating Dec 10, 2024, 06:20 PM UTC

    We are continuing to investigate this issue.

  4. resolved Dec 10, 2024, 06:21 PM UTC

    We are aware of the latency issues some of you are experiencing with page loading. We want to assure you that this issue is not related to the Aeries system or our servers. The latency is due to an identified outage on the CENIC network. You can find more details and updates on the status of this outage at https://cenic.org/status We apologize for any inconvenience this may cause and appreciate your patience as the CENIC team works to resolve the issue. Thank you for your understanding.

Read the full incident report →

Minor October 25, 2024 Service Update - Release to be Redeployed Tonight 12h 34m Aeries Software Issues

Started Oct 25, 2024, 05:16 PM UTC· resolved Oct 26, 2024, 05:51 AM UTC

  1. investigating Oct 25, 2024, 05:16 PM UTC

    We apologize for the inconvenience. We encountered a minor issue with last night’s release, and a step was missed during deployment. We have implemented checks to ensure this won’t happen again. The updated release is scheduled for deployment tonight at approximately 10:00 PM your local time and will be available shortly after, typically by 10:20-10:30 PM. Thank you for your patience and understanding as we work to get this right for you!

  2. investigating Oct 25, 2024, 05:17 PM UTC

    We are have identified the issue and a resolution plan is in place.

  3. resolved Oct 26, 2024, 05:51 AM UTC

    10/24 Update applied smoothly.

Read the full incident report →