Aeries Software incident

Reports of latency, slowness, and timeouts for some customers

Minor Resolved View vendor source →
Started
Mar 09, 2026, 04:18 PM UTC
Resolved
Mar 18, 2026, 01:39 PM UTC
Duration
8d 21h
Detected by Pingoru
Mar 09, 2026, 04:18 PM UTC

Affected components

AWS CA

Update timeline

  1. investigating Mar 09, 2026, 04:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 11, 2026, 07:11 PM UTC

    We've identified the cause of the recent system performance issues and have put measures in place to reduce their impact in the interim. A full fix will be delivered in our next update.

  3. resolved Mar 18, 2026, 01:39 PM UTC

    This incident has been resolved.

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