AdvicePay had 2 outages in the last 2 years totaling 9h 51m of downtime — averaging 0.1 incidents per month.
There were 2 AdvicePay outages since October 20, 2025 totaling 9h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
An anti-fraud measure that resulted in clients being unable to manually enter bank account information for future-due subscriptions without upfront payments has been resolved.
We’re currently experiencing partial disruption due to a widespread AWS outage affecting several third-party services and integrations. Our core platform remains accessible, but some connected features may be slow or temporarily unavailable. Please also note that response times from our Support team may be delayed as a result of this outage. We’re monitoring the situation closely and will provide updates as AWS restores services. Thank you for your patience.
This incident has been resolved.