[AUS] eUnity unavailable
Timeline · 2 updates
- investigating Apr 29, 2026, 09:56 AM UTC
We are currently investigating eUnity being unavailable in the AUS region.
- resolved Apr 29, 2026, 10:03 AM UTC
This incident has been resolved.
There were 6 AdvaPACS outages since March 13, 2026 totaling 116h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating eUnity being unavailable in the AUS region.
This incident has been resolved.
A small percentage of incoming traffic is experiencing intermittent connectivity issues with our system. We are looking into the issue.
This incident has been resolved.
We are currently investigating reports of AdvaPACS responding slowly in the Singapore region.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
After a long period of monitoring, we have seen no further occurrences of the issue in the database. We have applied a number of further safeguards to prevent one customer generating load affecting other customers. We will be working over the coming days to deploy additional guardrails to strengthen this protection. We thank you for your patience and understanding as we worked through this issue.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance with the eUnity viewer, which may result in slower-than-normal image loading times. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
We are currently investigating this issue.
The issue has now been identified with RADPAIR's API and has been escalated to their team for investigation.
This incident has been resolved.
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