AdRoll Outage History

AdRoll is up right now

AdRoll had 13 outages in the last 2 years totaling 284h 58m of downtime — averaging 0.5 incidents per month.

There were 13 AdRoll outages since September 2, 2025 totaling 284h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.adroll.com

Major June 17, 2026

Engineering team is investigating an issue preventing ABM campaigns and Playbooks from spending

Detected by Pingoru
Jun 17, 2026, 12:31 AM UTC
Resolved
Jun 22, 2026, 08:07 PM UTC
Duration
5d 19h
Affected: AdRoll ABM Impact Overview DashboardAdRoll ABM CampaignsAdRoll ABM Playbooks
Timeline · 4 updates
  1. investigating Jun 17, 2026, 12:31 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 17, 2026, 12:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 18, 2026, 12:57 AM UTC

    Update: The affected ABM playbooks and campaigns have begun to spend. The engineering team will continue to monitor the data pipelines.

  4. resolved Jun 22, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2026

Engineering team is investigating an issue preventing campaigns that are targeting a list of zip codes from spending

Detected by Pingoru
Jun 09, 2026, 12:08 AM UTC
Resolved
Jun 09, 2026, 04:48 PM UTC
Duration
16h 40m
Affected: AdRoll DashboardAdRoll Ad Campaign
Timeline · 3 updates
  1. identified Jun 09, 2026, 12:08 AM UTC

    The engineering team has identified the issue and is deploying a fi

  2. monitoring Jun 09, 2026, 05:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026

Workflow reports are currently unavailable for downloading.

Detected by Pingoru
Apr 03, 2026, 02:02 AM UTC
Resolved
Apr 03, 2026, 02:39 AM UTC
Duration
36m
Affected: AdRoll ABM Workflows
Timeline · 3 updates
  1. identified Apr 03, 2026, 02:02 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 03, 2026, 02:03 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 03, 2026, 02:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 26, 2026

Delays in processing reporting

Detected by Pingoru
Feb 26, 2026, 05:26 PM UTC
Resolved
Feb 26, 2026, 09:52 PM UTC
Duration
4h 26m
Timeline · 2 updates
  1. identified Feb 26, 2026, 05:26 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 26, 2026, 09:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 22, 2026

Users are unable to make updates to recipe campaigns via the dashboard.

Detected by Pingoru
Jan 22, 2026, 04:39 AM UTC
Resolved
Jan 22, 2026, 06:36 AM UTC
Duration
1h 57m
Affected: AdRoll DashboardAdRoll Ad CampaignAdRoll ABM CampaignsAdRoll ABM Sales Automation & Contact DataAdRoll ABM Workflows
Timeline · 2 updates
  1. identified Jan 22, 2026, 04:39 AM UTC

    The engineering team is actively working on a fix for the issue.

  2. resolved Jan 22, 2026, 06:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026

Unable to create/modifiy Attribute-type audiences

Detected by Pingoru
Jan 14, 2026, 06:00 PM UTC
Resolved
Jan 14, 2026, 10:54 PM UTC
Duration
4h 54m
Affected: AdRoll ABM Audience
Timeline · 2 updates
  1. investigating Jan 14, 2026, 06:00 PM UTC

    - Customers are unable to create Attribute-type audiences, as it is currently unavailable. - Customers are also unable to modify existing Attribute-type audiences

  2. resolved Jan 14, 2026, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 12, 2026

Incomplete reporting data from 1/8/2026-1/12/2026

Detected by Pingoru
Jan 12, 2026, 06:44 PM UTC
Resolved
Jan 16, 2026, 02:15 PM UTC
Duration
3d 19h
Timeline · 3 updates
  1. identified Jan 12, 2026, 06:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 15, 2026, 11:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 02:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 11, 2025

The engineering team is investigating reports of dashboard loading issues with a subset of campaigns.

Detected by Pingoru
Nov 11, 2025, 05:58 PM UTC
Resolved
Nov 11, 2025, 11:23 PM UTC
Duration
5h 25m
Affected: AdRoll DashboardAdRoll ABM Impact Overview DashboardAdRoll ABM Campaigns
Timeline · 3 updates
  1. investigating Nov 11, 2025, 05:58 PM UTC

    We are currently investigating this issue.

  2. identified Nov 11, 2025, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 11, 2025, 11:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 4, 2025

The Engineering team is investigating reports of campaign tabs not loading in the dashboard for subset of customers.

Detected by Pingoru
Sep 04, 2025, 08:01 PM UTC
Resolved
Sep 04, 2025, 10:41 PM UTC
Duration
2h 39m
Affected: AdRoll DashboardAdRoll Ad Campaign
Timeline · 3 updates
  1. investigating Sep 04, 2025, 08:01 PM UTC

    We are currently investigating this issue.

  2. identified Sep 04, 2025, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 04, 2025, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 2, 2025

Issues with authenticating Hubspot integration.

Detected by Pingoru
Sep 02, 2025, 10:12 PM UTC
Resolved
Sep 02, 2025, 10:19 PM UTC
Duration
6m
Affected: AdRoll DashboardAdRoll ABM Impact Overview DashboardAdRoll Ad CampaignAdRoll ABM CampaignsAdRoll Email CampaignAdRoll ABM Contact List and Contact DiscoveryAdRoll SQLAdRoll ABM Journey StagesAdRoll ABM PlaybooksAdRoll Subscription SignupAdRoll ABM Target AccountsAdroll ProAdRoll ABM Sales InsightsAdRoll ABM Sales Automation & Contact DataAdRoll ABM APIAdRoll ABM WorkflowsAdRoll ABM Integration
Timeline · 2 updates
  1. investigating Sep 02, 2025, 10:12 PM UTC

    We're currently investigating authentication issues when trying to connect to HubSpot via the dashboard.

  2. resolved Sep 02, 2025, 10:19 PM UTC

    The issue has been resolved.

Read the full incident report →