AdRoll incident

The Engineering team is investigating reports of campaign tabs not loading in the dashboard for subset of customers.

Notice Resolved View vendor source →

AdRoll experienced a notice incident on September 4, 2025 affecting AdRoll Dashboard and AdRoll Ad Campaign, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2025, 08:01 PM UTC
Resolved
Sep 04, 2025, 10:41 PM UTC
Duration
2h 39m
Detected by Pingoru
Sep 04, 2025, 08:01 PM UTC

Affected components

AdRoll DashboardAdRoll Ad Campaign

Update timeline

  1. investigating Sep 04, 2025, 08:01 PM UTC

    We are currently investigating this issue.

  2. identified Sep 04, 2025, 10:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 04, 2025, 10:41 PM UTC

    This incident has been resolved.