Adobe Experience Cloud incident

Platform Core Services, Adobe Journey Optimizer

Major Resolved View vendor source →

Adobe Experience Cloud experienced a major incident on January 21, 2026 affecting Adobe Journey Optimizer, lasting 41d 15h. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 04:38 PM UTC
Resolved
Mar 04, 2026, 08:15 AM UTC
Duration
41d 15h
Detected by Pingoru
Jan 21, 2026, 04:38 PM UTC

Affected components

Adobe Journey Optimizer

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.