Adobe Experience Cloud incident

Platform Core Services, Adobe Journey Optimizer

Major Resolved View vendor source →

Adobe Experience Cloud experienced a major incident on May 12, 2026 affecting Adobe Journey Optimizer, lasting 18h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 06:00 PM UTC
Resolved
May 13, 2026, 12:00 PM UTC
Duration
18h
Detected by Pingoru
May 12, 2026, 06:00 PM UTC

Affected components

Adobe Journey Optimizer

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.