Adobe Experience Cloud incident

Data Foundation, Platform Core Services, Adobe Journey Optimizer (+2 more)

Major Resolved View vendor source →

Adobe Experience Cloud experienced a major incident on May 12, 2026 affecting Adobe Journey Optimizer and Adobe Experience Manager as a Cloud Service and 1 more component, lasting 16h 30m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 09:30 AM UTC
Resolved
May 13, 2026, 02:00 AM UTC
Duration
16h 30m
Detected by Pingoru
May 12, 2026, 09:30 AM UTC

Affected components

Adobe Journey OptimizerAdobe Experience Manager as a Cloud ServiceAdobe Journey Optimizer B2B

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.