Adobe Experience Cloud incident

Data Foundation, Platform Core Services, Adobe Journey Optimizer (+2 more)

Major Ongoing View vendor source →

Adobe Experience Cloud is currently experiencing a major incident affecting Adobe Journey Optimizer and Adobe Experience Manager as a Cloud Service and 1 more component, which began 13h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 09:30 AM UTC
Resolved
Ongoing
Duration
● 12h 35m
Detected by Pingoru
May 12, 2026, 09:30 AM UTC

Affected components

Adobe Journey OptimizerAdobe Experience Manager as a Cloud ServiceAdobe Journey Optimizer B2B

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.