Admincontrol experienced a critical incident on August 31, 2023 affecting Uploading, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Uploading
Update timeline
- investigating Aug 31, 2023, 01:28 PM UTC
We are currently experiencing a service disruption. Users may experience timeouts when accessing and uploading documents. Our IT Team is working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.
- identified Aug 31, 2023, 01:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 31, 2023, 02:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2023, 03:15 PM UTC
This incident has been resolved. We apologise for the inconvenience that it has caused.