Admincontrol incident

Email service disturbance

Critical Resolved View vendor source →

Admincontrol experienced a critical incident on October 19, 2023 affecting E-mail providers, lasting 7h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 11:36 AM UTC
Resolved
Oct 19, 2023, 06:39 PM UTC
Duration
7h 2m
Detected by Pingoru
Oct 19, 2023, 11:36 AM UTC

Affected components

E-mail providers

Update timeline

  1. investigating Oct 19, 2023, 11:36 AM UTC

    We are currently experiencing issues with sending email from the service. Our IT Team is working on identifying the cause of the issue. We will provide updates as soon as new information is available to us.

  2. monitoring Oct 19, 2023, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 19, 2023, 06:39 PM UTC

    This incident has been resolved.