Admincontrol incident
Service disruption - Admincontrol Web Application
Admincontrol experienced a minor incident on August 27, 2024 affecting Web Application, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2024, 06:18 PM UTC
We are currently experiencing a service disruption on our Web application. This is affecting downloading documents and users will experience long response time and documents failing to download. Our IT Team is working on identifying the cause of the issue. We will provide updates as soon as new information is available to us.
- investigating Aug 27, 2024, 06:49 PM UTC
We are continuing to investigate this issue.
- identified Aug 27, 2024, 07:27 PM UTC
The issue has been identified and we are working on a fix. We see better performance and documents are being downloaded however there can still be long response times.
- monitoring Aug 27, 2024, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2024, 08:32 PM UTC
This incident has been resolved.