Admincontrol experienced a minor incident on August 28, 2024 affecting Uploading and API and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2024, 10:03 AM UTC
We are currently experiencing a service disruption. This is affecting uploading attachments and selecting to convert these to PDF documents in the meeting book agenda builder. Users will not be able to convert documents in this module. Our IT Team is working on identifying the cause of the issue and implement a solution. It is possible to convert and upload the documents from the Documents tab and we reccommend using this as a workaround until the issue is resolved. We will provide updates as soon as new information is available to us.
- identified Aug 28, 2024, 10:14 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 28, 2024, 10:20 AM UTC
This incident has been resolved.