Admincontrol experienced a minor incident on October 1, 2024 affecting E-mail providers and Notifications and 1 more component, lasting 18h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2024, 11:42 AM UTC
We are currently experiencing issues with sending email from the service which is causing delay in mail delivery for some users. Investigations are ungoing to identify the root cause of this and we will post an update as soon as we have more information. We apologise for the inconvenience this issue may cause you.
- investigating Oct 01, 2024, 12:33 PM UTC
We are continuing to investigate this issue.
- investigating Oct 01, 2024, 12:48 PM UTC
We are continuing to investigate this issue together with our mail provider. For urgent matters, please contact [email protected] or call +47 22 83 61 00. Apologies for the inconvenience that this is causing.
- monitoring Oct 01, 2024, 04:14 PM UTC
We are seeing improved delivery rates and will continue to monitor the situation.
- resolved Oct 02, 2024, 06:11 AM UTC
This incident has been resolved.