Admincontrol incident

SMS disturbances Telenor

Minor Resolved View vendor source →

Admincontrol experienced a minor incident on November 13, 2024 affecting Notifications and Notifications and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 10:01 AM UTC
Resolved
Nov 13, 2024, 01:36 PM UTC
Duration
3h 34m
Detected by Pingoru
Nov 13, 2024, 10:01 AM UTC

Affected components

NotificationsNotificationsSMS services

Update timeline

  1. identified Nov 13, 2024, 10:01 AM UTC

    We are currently experiencing disturbances with delivery of SMS towards customers using Telenor. Our SMS provider is in contact with the operator trying to resolve the issue, and we will provide an update as soon as we have new information.

  2. monitoring Nov 13, 2024, 12:24 PM UTC

    We would like to inform you that the operator has identified the root cause of the issue, and corrective actions have been implemented.

  3. resolved Nov 13, 2024, 01:36 PM UTC

    This incident has been resolved.