Admincontrol experienced a critical incident on January 14, 2025 affecting Uploading and Download Website and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
UploadingDownload WebsiteDocument viewerDocument Viewer
Update timeline
- investigating Jan 14, 2025, 12:26 PM UTC
We are currently experiencing a service disruption. This is affecting document handling and users will experience problems opening, uploading and downloading documents. Our IT Team is working on identifying the cause of the issue and implement a solution. We will provide updates as soon as new information is available to us.
- investigating Jan 14, 2025, 12:29 PM UTC
We are continuing to investigate this issue.
- investigating Jan 14, 2025, 01:03 PM UTC
We are continuing to investigate the issue.
- identified Jan 14, 2025, 01:24 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 14, 2025, 01:37 PM UTC
This incident has been resolved.