Adjust experienced a major incident on May 6, 2025 affecting Engagement Redirect Endpoint and Dashboard and 1 more component, lasting 12d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2025, 06:03 AM UTC
Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.
- identified May 07, 2025, 06:04 AM UTC
Adjust is currently experiencing a service outage in one of the data centers. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.
- monitoring May 07, 2025, 06:05 AM UTC
All of our data centers are functional, we are monitoring the results.
- monitoring May 07, 2025, 08:52 AM UTC
We are continuing to monitor for any further issues.
- monitoring May 07, 2025, 08:53 AM UTC
We are continuing to monitor for any further issues.
- monitoring May 08, 2025, 09:44 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 14, 2025, 01:01 PM UTC
We are continuing to monitor for any further issues.
- resolved May 23, 2025, 10:22 AM UTC
This incident has been resolved.