Adjust incident

Experiencing slow response time in the KPI service

Major Resolved View vendor source →

Adjust experienced a major incident on November 11, 2021 affecting Dashboard, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2021, 07:47 AM UTC
Resolved
Nov 11, 2021, 09:05 AM UTC
Duration
1h 18m
Detected by Pingoru
Nov 11, 2021, 07:47 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Nov 11, 2021, 07:47 AM UTC

    The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. investigating Nov 11, 2021, 08:01 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 11, 2021, 08:47 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Nov 11, 2021, 09:05 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Nov 11, 2021, 09:05 AM UTC

    This incident has been resolved.