Adjust incident

Experiencing slow response time in the KPI Service(English Only)

Minor Resolved View vendor source →

Adjust experienced a minor incident on May 7, 2022, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2022, 03:36 AM UTC
Resolved
May 07, 2022, 05:09 AM UTC
Duration
1h 32m
Detected by Pingoru
May 07, 2022, 03:36 AM UTC

Update timeline

  1. investigating May 07, 2022, 03:36 AM UTC

    The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. investigating May 07, 2022, 05:08 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 07, 2022, 05:09 AM UTC

    This incident has been resolved. This disruption had no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. Clicks, impressions, redirects, installs, events, sessions etc and callbacks have all been processed correctly and in real time. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we ｗorked on a solution. Please contact your dedicated AM or email us at [email protected] with any additional questions.