Adjust incident

Experiencing slow response time in Adjust reporting services

Minor Resolved View vendor source →

Adjust experienced a minor incident on January 31, 2023 affecting Dashboard, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 11:49 PM UTC
Resolved
Feb 01, 2023, 12:32 AM UTC
Duration
42m
Detected by Pingoru
Jan 31, 2023, 11:49 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Jan 31, 2023, 11:49 PM UTC

    The Adjust reporting services are currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. monitoring Feb 01, 2023, 12:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 01, 2023, 12:13 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 01, 2023, 12:32 AM UTC

    This incident has been resolved.