Adjust incident

Experiencing slow response time in the KPI service

Minor Resolved View vendor source →

Adjust experienced a minor incident on February 1, 2023 affecting Dashboard, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 02:38 AM UTC
Resolved
Feb 01, 2023, 09:46 AM UTC
Duration
7h 7m
Detected by Pingoru
Feb 01, 2023, 02:38 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Feb 01, 2023, 02:38 AM UTC

    The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the data that you’re tracking with Adjust, including any of your active advertising campaigns. All callbacks and raw data exports, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. identified Feb 01, 2023, 03:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 01, 2023, 03:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 01, 2023, 09:46 AM UTC

    This incident has been resolved.