Adjust incident

Branded Link (go.link) Failing to Redirect

Minor Resolved View vendor source →

Adjust experienced a minor incident on November 6, 2023 affecting Engagement Redirect Endpoint, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 04:27 AM UTC
Resolved
Nov 06, 2023, 07:11 AM UTC
Duration
2h 44m
Detected by Pingoru
Nov 06, 2023, 04:27 AM UTC

Affected components

Engagement Redirect Endpoint

Update timeline

  1. identified Nov 06, 2023, 04:27 AM UTC

    Following services are currently partially unavailable: Branded link (go.link). The issue has been identified and a fix is being implemented. The incident results in Branded Tracker URL (go.link) from properly redirecting. Standard Tracker URL functionalities are not impacted and can be relied on as usual. We are working on fixing this issue.

  2. monitoring Nov 06, 2023, 06:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 06, 2023, 07:11 AM UTC

    This incident has been resolved. We would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your [email protected] or your Adjust representative with any additional questions.