Adjust incident

Degrading performance for partial s2s request

Minor Resolved View vendor source →

Adjust experienced a minor incident on November 7, 2023 affecting Server to Server Endpoint, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 12:37 PM UTC
Resolved
Nov 07, 2023, 06:56 PM UTC
Duration
6h 19m
Detected by Pingoru
Nov 07, 2023, 12:37 PM UTC

Affected components

Server to Server Endpoint

Update timeline

  1. identified Nov 07, 2023, 01:34 PM UTC

    Partial s2s request service is currently experiencing a degradation in performance. We are working on fixing this issue.

  2. monitoring Nov 07, 2023, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 07, 2023, 06:56 PM UTC

    This incident has been resolved. A full postmortem, including how we will mitigate this type of issue in the future will be delivered. We would like to sincerely apologize for the disruption and to thank you for your patience while we were working on a solution. Please contact [email protected] or your Adjust representative with any additional questions.