Adjust incident

Experiencing slow response time in the dashboard and KPI service

Minor Resolved View vendor source →

Adjust experienced a minor incident on February 2, 2024 affecting Dashboard, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 04:55 AM UTC
Resolved
Feb 02, 2024, 05:12 AM UTC
Duration
16m
Detected by Pingoru
Feb 02, 2024, 04:55 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Feb 02, 2024, 04:55 AM UTC

    The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. investigating Feb 02, 2024, 05:03 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 02, 2024, 05:12 AM UTC

    This incident has been resolved.