Adjust incident

Experiencing slow response time in the KPI service

Notice Resolved View vendor source →

Adjust experienced a notice incident on March 18, 2022 affecting Dashboard, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2022, 10:09 AM UTC
Resolved
Mar 18, 2022, 01:30 PM UTC
Duration
3h 21m
Detected by Pingoru
Mar 18, 2022, 10:09 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Mar 18, 2022, 10:09 AM UTC

    The Adjust KPI service is currently experiencing a degradation in performance. All callbacks and raw data exports, both to your own BIs and to partners, function as normal. We are working on fixing this issue.

  2. identified Mar 18, 2022, 01:29 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 18, 2022, 01:30 PM UTC

    This incident has been resolved.