Adjust incident

Degraded performance in attribution services

Minor Resolved View vendor source →

Adjust experienced a minor incident on May 25, 2024 affecting Attribution Services, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2024, 09:00 AM UTC
Resolved
May 25, 2024, 12:59 PM UTC
Duration
3h 59m
Detected by Pingoru
May 25, 2024, 09:00 AM UTC

Affected components

Attribution Services

Update timeline

  1. identified May 25, 2024, 12:17 PM UTC

    Adjust is currently experiencing a degraded performance in attribution services. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

  2. identified May 25, 2024, 12:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 25, 2024, 12:21 PM UTC

    A fix has been implemented and we're further monitoring the results.

  4. resolved May 25, 2024, 12:59 PM UTC

    The incident has been resolved.