Adjust incident

Degrading performance in partial Engagement, SDK & S2S services

Minor Resolved View vendor source →

Adjust experienced a minor incident on June 18, 2024 affecting SDK Endpoint and Server to Server Endpoint, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 08:00 AM UTC
Resolved
Jun 18, 2024, 08:45 AM UTC
Duration
45m
Detected by Pingoru
Jun 18, 2024, 08:00 AM UTC

Affected components

SDK EndpointServer to Server Endpoint

Update timeline

  1. investigating Jun 18, 2024, 08:24 AM UTC

    The Adjust Engagement, SDK & S2S services are currently experiencing a partial degradation in performance. Adjust attribution service and raw data exports services including real-time callbacks and CSV uploads are unaffected. We are working on fixing this issue.

  2. resolved Jun 18, 2024, 08:45 AM UTC

    This incident has been resolved. This disruption had no impact on Adjust attribution and raw data exports services including real-time callbacks and CSV uploads during the incident. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your [email protected] or your Adjust representative with any additional questions.