Adjust incident

Degrading performance in partial Engagement, SDK, S2S & Raw data Export services

Adjust experienced a minor incident on August 13, 2024 affecting Engagement Redirect Endpoint and SDK Endpoint and 1 more component, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started: Aug 13, 2024, 06:41 PM UTC
Resolved: Aug 13, 2024, 10:30 PM UTC
Duration: 3h 48m
Detected by Pingoru: Aug 13, 2024, 06:41 PM UTC

Affected components

Engagement Redirect EndpointSDK EndpointServer to Server EndpointRaw Data Export Service

Update timeline

investigating Aug 14, 2024, 06:26 PM UTC

Engagement, SDK, S2S & Raw data Export services are currently partially degraded. We sincerely apologize for the disruption and inconvenience caused. We have various teams who are actively investigating root causes and once identified will be dispatched to collectively work on an immediate solution.
resolved Aug 14, 2024, 06:27 PM UTC

This incident has been resolved. Once again, we would like to sincerely apologize for the disruption and to thank you for your patience while we worked on the solution. Please contact your [email protected] or your Adjust representative with any additional questions.