Adjust incident

Degradation in performance

Minor Resolved View vendor source →

Adjust experienced a minor incident on February 6, 2025 affecting Dashboard and Report Service and 1 more component, lasting 14h 35m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 10:30 AM UTC
Resolved
Feb 07, 2025, 01:06 AM UTC
Duration
14h 35m
Detected by Pingoru
Feb 06, 2025, 10:30 AM UTC

Affected components

DashboardReport ServiceRaw Data Export ServiceUploading Service

Update timeline

  1. investigating Feb 06, 2025, 05:36 PM UTC

    We are currently experiencing a degradation in performance. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We are working on fixing this issue

  2. identified Feb 06, 2025, 05:37 PM UTC

    We have identified and addressed the issue. Dashboard reporting, KPI service and raw data exports are being delayed. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns.

  3. monitoring Feb 06, 2025, 09:17 PM UTC

    The issue has been resolved and we are monitoring the results.

  4. resolved Feb 07, 2025, 01:06 AM UTC

    This incident has been resolved.