Adjust experienced a notice incident on April 28, 2025, lasting 3d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 29, 2025, 12:55 PM UTC
We are currently experiencing a delay in Ad Revenue reporting. The engineering team is investigating and actively working on resolving the issue. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.
- identified Apr 29, 2025, 12:56 PM UTC
We are currently experiencing a delay in Ad Revenue reporting. The engineering team is actively working on resolving the issue, once resolved, all data will be processed accordingly. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal.
- monitoring Apr 30, 2025, 03:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2025, 08:15 AM UTC
This incident has been resolved. We would like to sincerely apologize for the disruption and to thank you for your patience while we worked on a solution. Please contact your Adjust representative or [email protected] with any additional questions.