AdGuard Outage History

We are investigating delay in query log visualization on DNS dashboard

Some filters and distributions can not be downloaded because of DC outage. We're currently working on a fix

We are experiencing DNS resolution issues on our Amsterdam servers due to sudden changes in global network routing. We are balancing the network load to restore the normal operation of the service.

Locations list may be unavailable. We are currently investigating the issue

We are experiencing DNS resolution issues in various locations (Sydney, London and Amsterdam) due to changes in global network routing. We are investigating the issue and balancing the network load to restore the normal operation of the service.

We have observed an increased number of reports regarding AdGuard DNS availability in Singapore over the past few days. The issue is intermittent in nature. Over the past few days, we have implemented several fixes that have improved service availability for users in Southeast Asia. However, some users may still experience connectivity issues. We apologize for the inconvenience caused by this incident. Our team is actively working to fully resolve the issue, but the investigation and remediation may take some additional time.

We are experiencing DNS resolution issues in our London location due to changes in global network routing, which have caused the location to become overloaded. We are investigating the issue and working to restore normal service.

Due to an incident with our upstream provider, you may experience degraded performance of AdGuard VPN from some ISPs, such as empty list of locations or disconnects. We're in contact with technicians and will keep you updated.

We are experiencing network connectivity issues with one of our transit providers, resulting in delays in AdGuard DNS query log delivery. DNS resolution is not affected. All delayed query logs will be delivered once connectivity is restored.

We are currently experiencing a delay in the delivery of logs for Private AdGuard DNS. Our team is investigating the issue. We don't except any query logs to be lost.

We are currently investigating an outage affecting one of our data centers in the North America (NA) region, where a portion of AdGuard DNS infrastructure is hosted. As a result, users located in North America may experience intermittent issues resolving DNS requests or degraded service availability. Our engineering team is actively working to restore full service. We will provide further updates as soon as more information becomes available.

Queries in AdGuard DNS query logs may appear delayed. We are working to restore the normal operation of the query logs.

DNS dashboard is unavailable. We are currently investigating the issue

Users may experience slow or failed downloads of AdGuard distribution packages caused by an ongoing incident on the CDN provider side. Some regions and platforms can be affected intermittently while traffic is being rerouted and mitigations are applied.

In Russia, AdGuard websites are partially unavailable.

Some users may receive errors on filters update due to CDN issues. We're currently investigating the situation

We are investigating the reasons for the delay in displaying query logs.

Due to global traffic rerouting in Southeast Asia, some AdGuard DNS users may experience increased DNS resolution times. We are monitoring the situation and working to mitigate the impact.

We have detected an issue affecting our email delivery system. As this affects transactional emails (notifications, password resets, confirmations), all services are currently impacted.

Due to a temporary issue with one of our internal systems, the VPN service may not work properly, particularly when trying to load or display the list of server locations.

Due to network issues in Singapore DC some users may have connection issues. We are currently invetigating

We are seeing global connectivity issues in South America that may impact AdGuard DNS availability.

There are issues with loading static content on AdGuard websites for users in RU region. We are currently investigating

We’re investigating global connectivity issues affecting multiple regions and causing degraded service performance.