Aderant Outage History

Aderant is up right now

Pingoru has recorded 49 incidents for Aderant: 17 in the last 12 months and 1 in the last 90 days.

Source: status.aderant.com

49incidents recorded
17last 12 months
1last 90 days
7 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Aderant in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202614 of 720 (1%)
May 202616 of 744 (1%)
June 202621 of 720 (0%)
July 2026678 of 744 (11%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202612 of 585 (0%)

Incidents, newest first

Minor July 16, 2025 iTimekeep: Logging into Outlook Plugin 1d 12h iTimekeep US, iTimekeep CAN, iTimekeep UK, iTimekeep EU and 1 more

Started Jul 16, 2025, 01:15 PM UTC· resolved Jul 18, 2025, 01:39 AM UTC

  1. investigating Jul 16, 2025, 01:15 PM UTC

    We are currently investigating an issue affecting user logins to the Outlook plugin across multiple regions. Our team has identified symptoms including infinite redirects and storage cookie errors, and we are actively working to determine the root cause. Please note: This issue is limited to the Outlook plugin only. The iTimekeep web application (desktop) and mobile experiences remain fully operational and are unaffected.

  2. identified Jul 16, 2025, 02:57 PM UTC

    We have identified the root cause and a fix is being implemented. There is no expected downtime while the fix is being implemented.

  3. monitoring Jul 16, 2025, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2025, 01:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2025 Onyx Partial Outage - US 29m Onyx US

Started Apr 15, 2025, 08:24 PM UTC· resolved Apr 15, 2025, 08:54 PM UTC

  1. investigating Apr 15, 2025, 08:24 PM UTC

    We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem. Rest assured, the Rules are functioning normally and generating alerts in other applications without any issues.

  2. monitoring Apr 15, 2025, 08:44 PM UTC

    A fix has been implemented, and we are currently monitoring the results.

  3. resolved Apr 15, 2025, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 9, 2025 Networking Issues Impacting Azure Services 3d 21h Onyx US

Started Jan 09, 2025, 04:56 PM UTC· resolved Jan 13, 2025, 02:37 PM UTC

  1. investigating Jan 09, 2025, 04:56 PM UTC

    We are aware of a Microsoft networking issue currently affecting Azure Services, which is causing downtime and degraded performance in the Onyx application. Impact on Onyx: - Users are unable to log in or access the Onyx web application. - Onyx's rules validation services are experiencing degraded performance. Our team is actively working to address the issue as quickly as possible. We are in communication with Microsoft and closely monitoring the situation. We appreciate your patience and understanding as we work to resolve this matter.

  2. investigating Jan 09, 2025, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 10, 2025, 02:19 PM UTC

    Microsoft has implemented a fix, and we are currently monitoring the results. Some progress has been made, and some tenants can now log into Onyx web application. Onyx's rule validation services and reports are still experiencing degraded performance.

  4. resolved Jan 13, 2025, 02:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 26, 2024 Conflicts Partial Outage - Conflicts File Opening Services 8h 44m Conflicts US, Conflicts APA, Conflicts UK, Conflicts CAN

Started Nov 26, 2024, 05:25 AM UTC· resolved Nov 26, 2024, 02:09 PM UTC

  1. identified Nov 26, 2024, 05:25 AM UTC

    We are currently experiencing a partial outage for Aderant Conflicts. This outage only affects Conflicts File Opening Services, resulting in failures to authenticate the API. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. Thank you for your understanding.

  2. monitoring Nov 26, 2024, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 26, 2024, 02:09 PM UTC

    This incident has been resolved.

Read the full incident report →