Aderant experienced a major incident on September 3, 2025 affecting Onyx US, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Onyx US
Update timeline
- investigating Sep 03, 2025, 02:45 PM UTC
As iTimekeep is experiencing an issue in the US, Onyx access is currently unavailable at this region. New logins cannot be completed; however, users who were logged in before the issue began can still access the system.
- resolved Sep 03, 2025, 04:00 PM UTC
This incident has been resolved.