Aderant experienced a notice incident on October 9, 2025 affecting Onyx US and Onyx CAN and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Onyx USOnyx CANOnyx UKOnyx APA
Update timeline
- investigating Oct 09, 2025, 05:10 PM UTC
We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem. Onyx Rules are functioning normally and generating alerts in other applications without any issues.
- investigating Oct 09, 2025, 05:16 PM UTC
This issue is preventing Onyx Intake from loading data as expected. Our team is actively working to resolve it and will provide updates as soon as possible.
- identified Oct 09, 2025, 05:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 09, 2025, 05:30 PM UTC
This incident has been resolved.