Aderant experienced a major incident on October 20, 2025 affecting Conflicts US and Conflicts CAN, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 08:54 PM UTC
We are currently experiencing an outage with Aderant Conflicts. Conflicts searches are failing. Our team is investigating the outage. We will continue to provide regular updates as we work to restore full functionality.
- investigating Oct 20, 2025, 09:58 PM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2025, 11:46 PM UTC
It was identified that the issue originated from a recent change implemented by Microsoft Azure, which temporarily disrupted key integrations that Conflicts application depends on. Our Cloud Operations team is actively performing a resynchronization and validation process to restore full functionality. Initial testing indicates that this approach is addressing the core issue, and we are working to complete verification before bringing all services back online.
- investigating Oct 21, 2025, 12:10 AM UTC
We are currently investigating this issue.
- resolved Oct 21, 2025, 01:44 AM UTC
The incident has been resolved, and Conflicts is now available. Please note that initial searches may experience a delay of up to 45 minutes. This should resolve automatically without any action required. Once a search completes successfully, subsequent searches are expected to perform normally. If a search remains unresponsive for more than an hour, please contact Aderant Support for further investigation. Thank you for your patience and cooperation.